{ "id": 337, "date": "2022-05-31T01:04:14", "date_gmt": "2022-05-31T01:04:14", "guid": { "rendered": "https:\/\/bgnfurniture.com\/?page_id=337" }, "modified": "2022-06-17T11:31:04", "modified_gmt": "2022-06-17T04:31:04", "slug": "chinh-sach-doi-tra-hang", "status": "publish", "type": "page", "link": "https:\/\/bgnfurniture.com\/vi\/chinh-sach-doi-tra-hang\/", "title": { "rendered": "Ch\u00ednh S\u00e1ch \u0110\u1ed5i Tr\u1ea3 H\u00e0ng" }, "content": { "rendered": "

CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG<\/strong><\/span><\/p>\n

I.S\u1ea2N PH\u1ea8M CH\u01afA QUA S\u1eec D\u1ee4NG:<\/strong><\/span><\/p>\n

\u2013 Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ed5i s\u1ea3n ph\u1ea9m sang ki\u1ec3u kh\u00e1c n\u1ebfu s\u1ea3n ph\u1ea9m ch\u01b0a qua s\u1eed d\u1ee5ng v\u00e0 ph\u1ea3i \u0111\u01b0\u1ee3c ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn b\u1edfi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng\/b\u1ea3o h\u00e0nh c\u1ee7a bgn.vn<\/span><\/p>\n

\u2013 S\u1ea3n ph\u1ea9m m\u1edbi ph\u1ea3i c\u00f3 gi\u00e1 tr\u1ecb b\u1eb1ng ho\u1eb7c cao h\u01a1n gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m \u0111\u1ed5i.<\/span><\/p>\n

\u2013 Th\u1eddi gian \u00e1p d\u1ee5ng:<\/span><\/p>\n\n\n\n\n
S\u1ea2N PH\u1ea8M<\/strong><\/span><\/td>\nTH\u1edcI GIAN<\/strong><\/span><\/td>\n<\/tr>\n
\u00a0To\u00e0n b\u1ed9 s\u1ea3n ph\u1ea9m tr\u00ean trang Web bgn.vn<\/strong><\/span><\/td>\nK\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m nh\u1eadn h\u00e0ng\u00a0\u2013 KH t\u1ea1i khu v\u1ef1c TP.HCM \u0110\u1ed5i h\u00e0ng trong v\u00f2ng 1 ng\u00e0y- KH ngo\u00e0i khu v\u1ef1c TP.HCM \u0110\u1ed5i trong v\u00f2ng 3 ng\u00e0y<\/strong><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

II.\u0110I\u1ec0U KI\u1ec6N CH\u1ea4P NH\u1eacN \u0110\u1ed4I TR\u1ea2:<\/strong><\/span><\/p>\n

Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ed5i s\u1ea3n ph\u1ea9m m\u1edbi c\u00f9ng lo\u1ea1i khi s\u1ea3n ph\u1ea9m g\u1eb7p s\u1ef1 c\u1ed1 kh\u00f4ng th\u1ec3 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c (do l\u1ed7i k\u1ef9 thu\u1eadt c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t). S\u1ea3n ph\u1ea9m l\u1ed7i ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ed5i sau khi \u0111\u00e3 c\u00f3 x\u00e1c nh\u1eadn c\u1ee7a k\u1ef9 thu\u1eadt v\u00e0 tu\u00e2n th\u1ee7 theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau \u0111\u00e2y:<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 H\u00e0ng h\u00f3a \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh ngu\u1ed3n g\u1ed1c mua t\u1ea1i bgn.vn (c\u0103n c\u1ee9 v\u00e0o h\u00f3a \u0111\u01a1n mua h\u00e0ng v\u00e0 logo nh\u1eadn di\u1ec7n c\u1ee7a s\u1ea3n ph\u1ea9m)<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 H\u00e0ng h\u00f3a \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn b\u1ecb l\u1ed7i k\u1ef9 thu\u1eadt c\u1ee7a K\u1ef9 thu\u1eadt vi\u00ean c\u1ee7a bgn.vn<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 H\u00e0ng h\u00f3a nh\u1eadn l\u1ea1i kh\u00f4ng b\u1ecb l\u1ed7i h\u00ecnh th\u1ee9c (tr\u1ea7y x\u01b0\u1edbc, m\u00f3p m\u00e9o, \u1ed1 v\u00e0ng, v\u1ee1 \u2026).<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 H\u00e0ng h\u00f3a nh\u1eadn l\u1ea1i ph\u1ea3i c\u00f2n \u0111\u1ea7y \u0111\u1ee7 linh ph\u1ee5 ki\u1ec7n, t\u1eb7ng ph\u1ea9m k\u00e8m theo.<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 H\u00e0ng h\u00f3a nh\u1eadn l\u1ea1i ph\u1ea3i \u0111\u1ea3m b\u1ea3o \u0111\u1ea7y \u0111\u1ee7 bao b\u00ec, x\u1ed1p,.. ( ngo\u1ea1i tr\u1eeb film d\u00e1n, m\u00e0ng nh\u1ef1a\u2026).<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 H\u00e0ng h\u00f3a khi nh\u1eadn l\u1ea1i ph\u1ea3i c\u00f3 \u0111\u1ea7y \u0111\u1ee7 c\u00e1c ch\u1ee9ng t\u1eeb k\u00e8m theo (h\u00f3a \u0111\u01a1n VAT, Phi\u1ebfu b\u1ea3o h\u00e0nh, S\u00e1ch h\u01b0\u1edbng d\u1eabn, Brochure\/ Catalogue\u2026).<\/span><\/p>\n

bgn.vn s\u1ebd th\u1ef1c hi\u1ec7n \u0111\u1ed5i h\u00e0ng cho kh\u00e1ch, nh\u01b0ng kh\u00f4ng ho\u00e0n l\u1ea1i ph\u00ed v\u1eadn chuy\u1ec3n\/ giao h\u00e0ng (n\u1ebfu c\u00f3), tr\u1eeb nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau:<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Kh\u00f4ng \u0111\u00fang ch\u1ee7ng lo\u1ea1i, m\u1eabu m\u00e3 nh\u01b0 qu\u00fd kh\u00e1ch \u0111\u00e3 \u0111\u1eb7t h\u00e0ng.<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Kh\u00f4ng \u0111\u1ee7 s\u1ed1 l\u01b0\u1ee3ng, kh\u00f4ng \u0111\u1ee7 b\u1ed9\/ th\u00f4ng tin nh\u01b0 trong \u0111\u01a1n h\u00e0ng ban \u0111\u1ea7u.<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Kh\u00f4ng \u0111\u1ea1t ch\u1ea5t l\u01b0\u1ee3ng nh\u01b0: kh\u00f4ng v\u1eadn h\u00e0nh \u0111\u01b0\u1ee3c, h\u1ecfng h\u00f3c kh\u00e1ch quan trong ph\u1ea1m vi b\u1ea3o h\u00e0nh c\u1ee7a nh\u00e0 cung c\u1ea5p, nh\u00e0 s\u1ea3n xu\u1ea5t,\u2026<\/span><\/p>\n

III. TR\u01af\u1edcNG H\u1ee2P KH\u00d4NG CH\u1ea4P NH\u1eacN \u0110\u1ed4I TR\u1ea2:<\/strong><\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Qu\u00fd kh\u00e1ch mu\u1ed1n thay \u0111\u1ed5i ch\u1ee7ng lo\u1ea1i, m\u1eabu m\u00e3 nh\u01b0ng kh\u00f4ng th\u00f4ng b\u00e1o tr\u01b0\u1edbc.<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Qu\u00fd kh\u00e1ch l\u1eafp r\u00e1p v\u00e0 v\u1eadn h\u00e0nh kh\u00f4ng \u0111\u00fang ch\u1ec9 d\u1eabn, g\u00e2y h\u1ecfng h\u00f3c s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a.<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Qu\u00fd kh\u00e1ch kh\u00f4ng th\u1ef1c hi\u1ec7n c\u00e1c quy \u0111\u1ecbnh theo y\u00eau c\u1ea7u \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edfng ch\u1ebf \u0111\u1ed9 b\u1ea3o h\u00e0nh (v\u00ed d\u1ee5 kh\u00f4ng g\u1eedi phi\u1ebfu b\u1ea3o h\u00e0nh v\u1ec1 \u0111\u00fang n\u01a1i quy \u0111\u1ecbnh trong th\u1eddi gian quy \u0111\u1ecbnh).<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Qu\u00fd kh\u00e1ch t\u1ef1 l\u00e0m \u1ea3nh h\u01b0\u1edfng t\u00ecnh tr\u1ea1ng b\u00ean ngo\u00e0i nh\u01b0 r\u00e1ch bao b\u00ec, bong tr\u00f3c, b\u1ec3 v\u1ee1,\u2026<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 H\u00e0ng h\u00f3a \u0111\u00e3 \u0111\u01b0\u1ee3c k\u00fd x\u00e1c nh\u1eadn \u201c\u0110\u1ea1t ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng\u201d nh\u01b0ng sau \u0111\u00f3 Qu\u00fd kh\u00e1ch y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a v\u00ec l\u00fd do sai ph\u1ea1m v\u1ec1 h\u00ecnh th\u1ee9c (tr\u1ea7y x\u01b0\u1edbc, m\u00f3p m\u00e9o, \u1ed1 v\u00e0ng, b\u1ec3 v\u1ee1,\u2026).<\/span><\/p>\n

IV.QUY TR\u00ccNH X\u1eec L\u00dd TH\u1ee6 T\u1ee4C \u0110\u1ed4I TR\u1ea2 H\u00c0NG:<\/strong><\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Qu\u00fd kh\u00e1ch li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi bgn.vn qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i: 093 12345 75 Sau khi c\u00f3 Gi\u1ea5y x\u00e1c nh\u1eadn t\u00ecnh tr\u1ea1ng v\u1edbi n\u1ed9i dung h\u00e0ng h\u00f3a h\u01b0 h\u1ecfng do l\u1ed7i k\u1ef9 thu\u1eadt kh\u00f4ng th\u1ec3 s\u1eeda ch\u1eefa \u0111\u01b0\u1ee3c ngay, vi\u1ec7c \u0111\u1ed5i h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo \u0111\u00fang quy \u0111\u1ecbnh c\u1ee7a bgn.vn.<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Quy tr\u00ecnh x\u1eed l\u00fd th\u1ee7 t\u1ee5c \u0111\u1ed5i ho\u1eb7c tr\u1ea3 h\u00e0ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong v\u00f2ng 07 (b\u1ea3y) ng\u00e0y t\u00ednh t\u1eeb ng\u00e0y nh\u1eadn \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0 c\u00e1c gi\u1ea5y t\u1edd theo quy \u0111\u1ecbnh t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Qu\u00fd kh\u00e1ch li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi B\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 k\u1ecbp th\u1eddi h\u01a1n:\u00a0093 12345 75<\/strong><\/span><\/p>", "protected": false }, "excerpt": { "rendered": "

CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG I.S\u1ea2N PH\u1ea8M CH\u01afA QUA S\u1eec D\u1ee4NG: \u2013 Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ed5i s\u1ea3n ph\u1ea9m sang ki\u1ec3u kh\u00e1c n\u1ebfu s\u1ea3n ph\u1ea9m ch\u01b0a qua s\u1eed d\u1ee5ng v\u00e0 ph\u1ea3i \u0111\u01b0\u1ee3c ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn b\u1edfi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng\/b\u1ea3o h\u00e0nh c\u1ee7a bgn.vn \u2013 S\u1ea3n ph\u1ea9m m\u1edbi ph\u1ea3i c\u00f3 gi\u00e1 tr\u1ecb b\u1eb1ng ho\u1eb7c cao […]", "protected": false }, "author": 1, "featured_media": 0, "parent": 0, "menu_order": 0, "comment_status": "closed", "ping_status": "closed", "template": "", "meta": { "_eb_attr": "", "footnotes": "" }, "class_list": [ "post-337", "page", "type-page", "status-publish", "hentry" ], "_links": { "self": [ { "href": "https:\/\/bgnfurniture.com\/vi\/wp-json\/wp\/v2\/pages\/337", "targetHints": { "allow": [ "GET" ] } } ], "collection": [ { "href": "https:\/\/bgnfurniture.com\/vi\/wp-json\/wp\/v2\/pages" } ], "about": [ { "href": "https:\/\/bgnfurniture.com\/vi\/wp-json\/wp\/v2\/types\/page" } ], "author": [ { "embeddable": true, "href": "https:\/\/bgnfurniture.com\/vi\/wp-json\/wp\/v2\/users\/1" } ], "replies": [ { "embeddable": true, "href": "https:\/\/bgnfurniture.com\/vi\/wp-json\/wp\/v2\/comments?post=337" } ], "version-history": [ { "count": 6, "href": "https:\/\/bgnfurniture.com\/vi\/wp-json\/wp\/v2\/pages\/337\/revisions" } ], "predecessor-version": [ { "id": 1451, "href": "https:\/\/bgnfurniture.com\/vi\/wp-json\/wp\/v2\/pages\/337\/revisions\/1451" } ], "wp:attachment": [ { "href": "https:\/\/bgnfurniture.com\/vi\/wp-json\/wp\/v2\/media?parent=337" } ], "curies": [ { "name": "wp", "href": "https:\/\/api.w.org\/{rel}", "templated": true } ] } }