- bgn.vn products bgn.vn are warranted for 24 months (2 years). The warranty will be free in the following cases:

Aluminum products as a result of raw material or manufacturing faults

The product is bent or distorted under regular circumstances of usage.

The product is peeling paint without strong impact from external force.

Due to the manufacturing and installation staff's technical error in product assembly. bgn.vn thi công, lắp đặt.

- In the case of an incident, you must maintain the status quo and inform our business to get a free warranty. For further information, please call: 093 12345 75

- After receiving your warranty notice, within 48 hours our company will check the product, determine the cause and report the results to you, and plan to fix the problem for you asap.

– No warranty in the following cases: 

+Damages caused by third parties (e.g. shipping damage).

+ User-caused incidents result in scratches, dents, and product damage.

+ Chemical incidents cause physicochemical reactions that result in deformation and product damage.

+ The product has been returned to its original state (unsuitable for disassembly, relocation, arbitrarily repaired, arbitrarily repainted...) without the company's consent.

+ Natural catastrophes, floods, conflicts, and societal upheavals cause force majeure (protests, riots...).